Project Overview

This dual-platform ecosystem addresses museum accessibility and visitor churn by translating raw LLM logic into intuitive user experiences. The platform utilises a deterministic-to-probabilistic UI bridge, mapping dual interactive sliders (Tone and Recommendations) directly to backend LLM hyperparameters. To ensure an inclusive, distraction-free environment for marginalized visitors, the next phase introduces hidden prompt-channeling layers: routing inputs across 5 psychology-trained AI personas while strictly regulating token output lengths to prevent mobile viewport text walls.

Key Technical Pillars to highlight lower down:

  • Dual-State Sliders: Translating high-level user preferences into real-time context injections.

  • Contextual Agent Routing: Designing the behind-the-scenes system architecture that matches user psychologies to a specific museum expert persona.

  • Token Containment & Truncation: Setting hard limits on AI output to avoid user cognitive fatigue on mobile screens.

Psychology-driven UX architecture: 5 distinct agent profiles (how inputs are routed contextually) under the hood:

  • The Empathetic Storyteller (Psychology Focus: Belonging & Low Confidence)

    • Target User: Visitors who feel intimidated, out of place, or alienated by traditional art history.

    • System Prompt Boundary: Use warm, conversational language. Avoid jargon. Frame art through human emotions, universal themes, and personal histories rather than dates and technical eras.

  • The Curiosity Curator (Psychology Focus: Cognitive Engagement & High Autonomy)

    • Target User: Visitors who want to explore hidden details and love solving puzzles or uncovering secrets.

    • System Prompt Boundary: Frame descriptions around unanswered questions, historical mysteries, and eccentric creator details. End responses with open-ended prompts to guide spatial exploration.

  • The Sensory Anchor (Psychology Focus: Neurodivergence & Sensory Processing)

    • Target User: Visitors with ADHD, autism, or sensory sensitivities who need a calming, highly structured environment.

    • System Prompt Boundary: Keep descriptions ultra-concise with bullet points. Focus on tactile, spatial, and auditory elements of the artwork. Avoid sensory-overloading metaphors and include low-traffic spatial navigation tips.

  • The Socio-Cultural Analyst (Psychology Focus: Critical Thinking & Diverse Identities)

    • Target User: Marginalized or activist visitors looking for representation, equity, and the true political context of art.

    • System Prompt Boundary: Analyze pieces through a lens of power dynamics, colonialism, gender, and class struggle. Re-center marginalized voices that standard museum plaques often omit.

  • The Playful Synthesizer (Psychology Focus: Low Attention Span & High Fatigue)

    • Target User: Tired visitors, younger audiences, or those experiencing "museum fatigue" who want quick, high-energy connection.

    • System Prompt Boundary: Use highly accessible analogies, modern pop-culture comparisons, and touchpoints of humor. Keep the token length strictly short to ensure rapid reading.

Behind the scenes — Changes to MUSE (AI Guide) for better capturing words and their impact

  • Goal: Make MUSE count and weigh words more accurately to give clearer guidance.

    Planned changes

    • Group multi-word units (names, idioms, compounds) as single units.

    • Give words dynamic weights based on role in the sentence, importance, and context; normalize scores per input.

    • Extend context for key phrases, drop low-relevance content, and focus on high-weight phrases.

    • Use phrase-level embeddings for clearer combined meaning.

    • Run a quick sense check to pick likely meanings before weighting.

    Expected results

    • Keep phrase meanings intact.

    • Align guidance better with user intent.

    • Reduce hallucinations by focusing on high-impact words.

    • Improve UX by highlighting important phrases.

    Next steps

    • Run A/B tests and adjust thresholds.

    • Grow the annotated corpus across domains and languages.

    • Test UI options to show phrase importance and collect feedback.

The full Responsive Museum Platform case study (including detailed steps and interactive prototypes) is available on Behance

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